Privacy Policy (including Cookie Policy)

Last updated: 2026-10-16

We may update these policies as required. Please review this page periodically for changes.

1. Introduction

This Privacy Policy explains how Savour Foods collects, uses, shares, and protects your personal data. It also covers our use of cookies and similar technologies.

2. Data We Collect

We collect information you provide when creating an account or making bookings, including contact details, identity information (such as NIN and photo ID for KYC where required), business and bank details for providers, booking and event details, and technical/device information when you use our platform.

3. How We Use Your Data

We use your data to verify identity, facilitate bookings and payments, improve our services, maintain security, prevent fraud, and comply with legal obligations.

4. Sharing with Third Parties

We share necessary data with trusted third parties, including Paystack (for payment processing, split payments, and subaccounts), to enable transactions. We may also share data when required by law or to protect our users and platform. We never sell your personal data.

5. Cookies & Tracking

We use cookies and similar technologies to enable core functionality (essential cookies), maintain security, and understand how the platform is used (analytics). Essential cookies are required for the platform to function properly. You can manage or disable non-essential cookies in your browser settings; disabling some cookies may affect functionality.

6. Data Retention

We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We take reasonable technical and organisational measures to protect your data; however, no method of transmission or storage is completely secure.

8. Your Rights

You have rights to access, correct, or request deletion of your personal data where applicable under Nigerian law. To exercise these rights, contact us at support@savourfoodsco.com.

9. Changes to This Policy

We may update these policies as required. Please review this page periodically for changes. Continued use of Savour Foods after changes constitutes acceptance of the updated policy.

10. Contact

For questions about this Privacy Policy, contact us at support@savourfoodsco.com.